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HigherGround Support Glossary

Click on an index letter to navigate through our glossary terms:

A B C D E F G H I K L M N O P Q R S T U V W Z
  • OCC (OTHER COMMON CARRIER)
    A communication transmission company other than AT&T or the local telephone company. See also LEC.
  • OGT (OUTGOING TRUNK)
    A trunk that carries outgoing traffic.
  • OLAP (ON-LINE ANALYTICAL PROCESSING)
    Software that allows for fast analysis of multidimensional information in a shared environment. The multidimensional aspect indicates that the data can be organized into multiple hierarchies, allowing for summaries or sub-totals at various levels to enable a better conceptual view of the data.
  • OPX (OFF-PREMISES EXTENSION)
    An extension that is not physically on the premises or facility but can act as if it were due to a wire connection to the location where it is.
  • OVERFLOW
    The excess traffic on a trunk group that is offered to another service.