Click on a question to see the answer:
- Why HigherGround products?
- What is Fusion Series 7™?
- What are telestatistics?
- How does reporting on HigherGround systems compare with other systems?
- Why would I want to use I'm Alive™ to monitor my system?
- How did HigherGround get its start?
- What is the Control Tower?
- How do I prevent unauthorized users from listening to recordings or viewing call data?
- What is database integration?
- What types of customers does HigherGround have and what industries are served?
- How do I get a demo?
What is the Control Tower?
The Control Tower is the system management tool that allows one or more administrators to set up, configure, and control all aspects of their HigherGround system. It is included with all our products, and assists in all aspects of system administration: monitoring the system, managing recordings, and controlling and delegating who has access to which data and features of the system. Even multiple sites at distant locations can all be managed from one central workstation using the Control Tower through dial-up connections or even the Internet.