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HigherGround Management
Marty McGough - COO

Marty McGough

COO

Marty McGough comes to Higher Ground with a wealth of knowledge and experience in all areas of management for high technology industries. As COO, he is utilizing his expertise in Lean 6 Sigma methodologies and tools to support HigherGround’s commitment to implement best of class practices and help build a scalable organization. In addition, Marty has a strong commitment to continuous improvement as it relates to customer satisfaction. He is dedicated to understanding customer needs and implementing creative solutions to maximize customer satisfaction and enhance long-term relationships.

Marty has held senior management positions in manufacturing, development and customer support in high technology companies. His areas of expertise include: customer support, operation management, process control implementation and optimization, strategic commodities management, program management, materials management, logistics support, original equipment marketing and sales, and strategy development and implementation. Marty's most recent experience has been as President and CEO of Total Customer Support team, Inc., a Lean Six Sigma consulting company with a very high success rate in helping their clients optimize their business processes and supporting product commercialization.