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As
CEO and President, Terry Ryan crafts and executes
the company's vision and business plan, focusing
on organizational and business development activities.
Prior to becoming CEO and President, Ryan served
as the company’s chief operating officer.
Before joining HigherGround in 1998, he was the sales
manager for Hydraulics International. Ryan’s extensive
technical background and experience includes service
in the USAF as a lead mechanical engineer for the C-17
program, test manager for a classified Joint Service
missile development program and project engineer & program
manager for several classified computer programs. He
holds a Bachelor’s degree in Chemical Engineering
from Christian Brothers University and an MBA with concentrations
in management, finance and international business from
Wright State University. |
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With
more than 20 years of sales and management
experience in the telecommunications industry,
Ballard leverages his extensive knowledge to
advance HigherGround's Partnership Program
in North America. Based in Ohio, he is leading
HigherGround's continued market expansion into
the Midwest while broadening our sales team
and sales channels.
Most recently Ballard was
the director of sales for Startel Corporation
and focused on the healthcare and university
markets. Beginning in 1994, Ballard played
an instrumental role in establishing and
nurturing partner programs with major telecommunications
technology providers for IntegraTRAK, Inc.
of Seattle, WA. During his tenure there,
Ballard served as both strategic alliance
manager and director of sales. His sales
career began with Dictaphone Corp., selling
dictation systems to the healthcare and legal
markets. As the regional sales manager for
its special markets division, he sold voice
recording systems to buyers in the public
safety market as well as the Chicago financial
district. Ballard also sold call accounting
systems for Infortext Systems Inc. of Schaumburg,
IL.
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Ric
Cahak leads HigherGround's service and support
operations and oversees the development of new
products and technological advancements. His
main responsibility is to manage the interaction
between the company and its customers as it pertains
to actual service and feedback that will lead
to new product improvements.
Before joining HigherGround, Cahak spent 12 years with
AT&T as both manager of operator services and as
sales manager and eight years with the William Morris
Agency as the company's telecommunications director. |
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Jake
White manages the marketing programs, public
relations efforts and analyst relationships
at HigherGround and serves as the company spokesperson.
Prior to joining HigherGround,
White was the marketing director of CoPort
Technologies. He also has agency experience
as a national account manager coordinating
the marketing campaigns, website development
and investor communications for clients such
as Disney, Avon Breast Walk, Liberty Media,
Boeing Financial and Dick Clark Productions.
Jake began his career as a buyer for The
Sharper Image.
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Marcus
Batten leads the Australasian operations of
HigherGround and is an active player in the
global Senior Management team. He has built
HigherGround's presence in various growing
markets in Australia and New Zealand by integrating
the corporate structure and strategies.
He is an outstanding executive
with a professional and business background
of more than nineteen years. Previously he
has held positions as CEO of Alstom, Customer
Service Director for Nokia Telecommunications,
General Manager of Krone Telecommunications
and succeeded as a Business Development Manager
at Erickson.
He is active in the Australian
Industry Defense Network, Business Network
Australia, United Professional Sales Association
and the LinkedIn Power Forum. He
is deeply knowledgeable in business services
management, intelligence management and process
management and is passionate about the criteria
that can affect bottom line performance.
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