Consultants

Our Consultant Liason Program (CLP) is designed to meet the unique needs of independent consultants from various vertical markets who develop and design contact centers and recommend contact center technologies for their clients. HigherGround, Inc. educates and supports consultants in the areas of Liability and Compliance Recording, Quality Monitoring, Agent Evaluation, Contact Center Analytics and Reporting, Call Tracking and Telecommunications Management.

Program Benefits
• Subscription to quarterly newsletter
• Free attendance at webinars and other educational sessions
• Single point of contact service for you and your clients
• Personalized pre-sale, post-sale, marketing, technical and on-going customer support
• RFP Models
• Ombudsman assistance
• Application models
• Technical education assistance, tech docs and white papers
• Comparative models
• ROI calculators
• Pre-product release announcements
• Special web access to resources
• Listing for program members on HigherGround web site
• Lead referrals

To arrange a personal meeting with our CLP manager, please email us at clp@highergroundinc.com.